FableLoop
Support
Need help with FableLoop? We answer support requests at support@fableloop.app.
Contact
Email us any time at support@fableloop.app.
To report a bug quickly, include device model, iOS version, app version, and steps to reproduce the issue.
Report a bug via emailFrequently Asked Questions
- I cannot log in. Confirm your email/password and update to the latest app build. If the issue continues, email support with a screenshot.
- How do I restore purchases? In the app, open Settings > Subscription and tap Restore Purchases while signed into the same App Store account used for purchase.
- Does offline mode work? Yes. Downloaded episodes and your reading progress are available offline. Sync resumes automatically when you reconnect.
- How do I manage narration? Narration can be toggled in Settings. Voice and speed preferences are saved per device.
- How do I request account deletion? Visit the data deletion instructions page and send a request email.
Account and Data
To request deletion of your account data, follow the steps on Data Deletion.
Policy Links
Review our Privacy Policy and Terms of Service.